Processing peace of mind.
Every day at Flex we handle all sorts of statements and critical documents for many different industries. We produce account statements, utility bills, escrow statements, past due notices, maturity notices, NSFT notices, monthly letters and dormant account notices. We also offer timely delivery of tax forms including 1099, 1098, 1042S and 5498 just to name a few.
SOC 2, TYPE 2 Security
As a SOC 2, Type 2 certified vendor, Flex crunches sensitive data and securely produces millions of pieces of mail and digital documents every year for financial institutions and utility companies. Your data is safe with Flex.
Multi-Cycle Production
We are experienced pros at multi-cycle statement processing. It's no big deal for us to process, print and mail segmented statements throughout the month as opposed to sending statements only at the beginning and middle of the month.
Dedicated, Responsive Team
We have a knowledgeable team of Account Managers with years of experience in statement production. We understand that these communication materials are time sensitive, urgent and need to get to your customers ASAP. Having an Account Manager at Flex insures that your statements and critical documents will get the attention they need.
eStatement Processing
When it comes to e-statements, we can work easily with your core to get them processed. We are able to deliver secure notification emails to your customers and members once the e-statements are ready. We offer hosting and PDF archiving as well.
Whitespace Management
You're serving multiple generations and diverse groups of customers. Speaking to all of them at the same time with different messages requires a little savvy. A clean, easy-to-read statement with a johnson box can communicate clearly and enhance your relationship with your customers at the same time. Your statements and critical documents are another customer touch-point. We can work together to make these pieces a trustworthy branding impression.
Expanded Capacity
We have invested in speedy digital web presses to allow for high-capacity print production. Digital web presses are a roll-fed printing beast. They can produce letter size, legal size or tabloid size, double-sided documents to the tune of 60,000 pieces per hour. So production capacity at Flex is never really a problem.